Q
What's the lead time for orders?
Standard models ship in 15–30 days; customized units require 15–45 days.
Q
Do you provide after-sales service overseas?
Yes, we have partnered service centers in key regions to support your operational needs.
Q
Can I request a customized wheel and Secondary development?
Absolutely! We offer tailored attachments and support secondary development options.
Q
What documents do you provide for export?
We provide a full export package including Commercial Invoice, Packing List, Bill of Lading, COC, and other standard clearance documents.
Q
How do I place an order?
Please get in touch with the sales team to request a formal quote, and then confirm your order by submitting a Purchase Order (PO).
Q
How does the robot adapt to complex environments?
The robot is powered by an intelligent AI SAGE algorithm that allows real-time environmental perception and autonomous decision-making to handle varying scenario demands.