1. Who are we?
We are a professional company with extensive experience specializing in high-quality pet products.
2. Do you have professional design capabilities?
Yes, we have a professional mould department, programmers, and designers ready to provide custom services.
3. What is the MOQ?
The Minimum Order Quantity varies by item. Please send us an inquiry for specific product details.
4. Can I add my own logo or design?
Yes, we support customization. Please provide your design files (AI or PS format). We offer silk screen printing, debossed, and embossed logo options.
5. How long does it take to receive a sample?
Sample preparation usually takes 3-5 days. Shipping time depends on the carrier (e.g., DHL, UPS).
6. Are there refunds for sample and mold fees?
Yes, the sample charge can be refunded once you place a mass production order. Molding fees may also be refundable based on the volume of your order.
PawEase Feeder
